1. Withdrawal Period
The withdrawal period is 14 days from the day you receive the goods.
2. How to Exercise Your Right
To withdraw, you must inform us by email:
Include your order number and statement of withdrawal.
3. Effects of Withdrawal
You must return goods within 14 days of cancellation.
Refunds will be processed within 14 days after receiving returned goods.
Refunds will be made to the original payment method.
4. Return Shipping Costs
Customers bear return shipping costs unless the product is defective or incorrect.
5. Non-Returnable Items
Items cannot be returned if:
Used or damaged by customer
Not in original condition
Hygiene-related products once opened
