🚚 Delivery Information

At KlickKauf, we aim to deliver your kitchen essentials quickly, safely, and reliably throughout Germany.

🇩🇪 Delivery Area

We currently ship within Germany only.

If you are located outside Germany, please contact us before placing an order.

Orders are processed within 1–2 business days (Monday–Friday).
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been dispatched, you will receive a confirmation email.

Please note that delivery times are estimates and may vary due to high demand, seasonal peaks, or courier delays.

Shipping fees are displayed at checkout before payment.

Free shipping promotions may apply during special campaigns.

We work with reliable logistics partners operating within Germany to ensure safe and timely delivery.

Tracking information (if available) will be sent to you after dispatch.

If tracking is provided for your shipment, you will receive a tracking number via email.

Please allow up to 24 hours for tracking updates to appear after dispatch.

Although we strive to deliver within the estimated timeframe, delays may occur due to:

We are not responsible for delays caused by third-party shipping providers.

Please ensure your delivery address is correct at checkout.

We cannot be held responsible for orders delivered to an incorrectly provided address.

If you notice an error, contact us immediately at:

If your item arrives damaged or incomplete:

If you have any questions regarding your shipment, please contact our customer support team:

We aim to respond within 24–48 business hours.